Shipping policy

NOTICE: Orders that are placed PRIOR to noon (PT) with 2-Day or Next Day Air shipping will be shipped out the same day provided items are in stock. If you have a specific timeline in which you need to receive your order, call Customer Service to verify your item is in stock. All orders (in-stock items) placed between Friday and Sunday are typically shipped out no later than the following Tuesday.

Flat Rate Shipping

Within the United States:
Standard Shipping - USPS First Class Mail (3-10 days) - $7.95

Standard Shipping on orders $150 or more - FREE

Expedited Shipping - USPS Priority Mail (2-7 days) - $20

Special shipping rates for the continental U.S.:
UPS 2nd Day Air* - $30
UPS Next Day Air* - $50
UPS Saturday Delivery (not available everywhere)* - $70
*Not available for PO Box addresses.

Shipping rates for APO/AFO and U.S. Territories:
Standard Shipping - USPS First Class Mail (7-14 days) - $7.95

Standard Shipping on orders $150 or more - FREE
Expedited Shipping - USPS Priority Mail (2-7 days) - $20

Shipping rates for Canada:
Standard Shipping - USPS First Class International (5-21 days) - $23

All other international shipping:
Standard Shipping - USPS First Class International (7-21 days) - $30

P.O. Boxes
Orders shipped to P.O. Boxes are sent via USPS First Class and Priority mail only.

U.S. Territories & Military Addresses

We ship to all U.S. territories, APO/AFO addresses, and many international countries. Please visit the International section for more information.

Military APO/AFO Addresses
Orders shipped to APO/AFO addresses are shipped via USPS. Shipments to APO/AFO addresses may be subject to longer transit times due to military processing. Once the package has been delivered to the APO/AFO point, Holly Yashi is not responsible for the possible delays or lost shipments.

U.S. Territories
Orders shipped to U.S. territories are shipped via USPS.
Please allow additional time for delivery.

Duties and taxes are determined by the customs agency within the destination territory. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination territory. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

Non-U.S. Addresses

Canada
Items shipped to Canada must pass through customs; please allow extra time for deliveries to Canadian addresses. The approximate time frame is 5 – 21 business days. Business days are Monday through Friday, excluding holidays.

Duties and taxes are determined by the customs agency in Canada. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into Canada. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

International
We can ship to most countries*. Items shipped to international addresses must pass through customs; please allow extra time for deliveries to international addresses. The approximate time frame is 7 – 21 business days. Business days are Monday through Friday, excluding holidays.

Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

*NOTICE
We are currently unable to ship to: United Kingdom, Germany, Australia, New Zealand, Brazil, Russia, Falkland Islands, Ukraine, and Moldova.

Tax Information

Appropriate sales tax will be applied to all orders.

Returns & Exchanges

Please visit Returns & Exchanges for full details.

Shipping Holidays

Holly Yashi and its carriers do not ship or deliver on the following holidays:

New Year's Day – January 1st

Martin Luther King, Jr.'s Birthday* – January 21st

Presidents' Day* – Third Monday of February

Memorial Day – Last Monday of May

Independence Day – July 4th

Labor Day – First Monday in September

Columbus Day* – October 12th

Veteran's Day* – November 11th

Thanksgiving Day – Last Thursday in November

Christmas Day – December 25th

*Only standard and expedited packages will not be shipped or delivered. 2nd Day Air, Next Day Air and Saturday Delivery will be available unless otherwise noted.