Terms of Use

Online Orders

We ask that you review your order carefully, as it cannot be modified once submitted.

Orders typically ship within 2 business days. You will receive an order confirmation number at the conclusion of your order process, as well as an email that states your order confirmation number.

Because we ship so quickly, orders placed online cannot be modified or canceled, but items can always be returned within 60 days for a full refund. Please view our shipping and return policies for more details.

To check the status of your order call customer service, or email us at customerservice@hollyyashi.com.


We accept the following methods of payment: Visa, MasterCard, Discover, American Express, JCB, Diners Club, PayPal, Apple Pay, Google Pay, AfterPay, Affirm, and Holly Yashi eGift Certificates.

Your credit card is charged when your order is placed. If you need to cancel your order prior to shipment call or email customer service for a full refund.

When using a Holly Yashi eGift Certificate, credit cards will only be charged if the order total exceeds the amount available on the Holly Yashi eGift Certificate. In this scenario, you will be charged the outstanding order balance. The information on your credit card will not be used for any other purpose.

NOTICE: Payment Authorizations to cards issued in countries other than the United States may be subject to different processing times and additional verification. Individual banks and credit card processors may vary in how charges against authorizations are handled as well as how quickly authorizations are voided on canceled orders. Please contact your financial institution for more information.

International Orders

Additional fees may apply to international shipments. Please visit our Shipping section for more information.

Sales Tax

Applicable sales tax will be applied to all orders.

Price Differences

We make every attempt to display consistent pricing throughout our catalog, website and store. Occasionally we offer special prices that are exclusive to our website. Please call customer service if you have any questions about pricing.

NOTICE: Availability, prices, and delivery rates are subject to change.

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